Feedback and complaints

Where the matter or concern relates to an individual care or point of care treatment including elective surgery waiting timeframe it will be referred to the relevant Local Health Network or SA Ambulance for a direct response to you.

You are encouraged to contact the health service directly in the first instance

Barossa Hills Fleurieu Local Health Network (BHFLHN)

BHFLHN Consumer Feedback
BHFLHN iApply Consumer Feedback Form

Contact the BHFLHN Quality Risk and Safety Team by email at: Health.BHFLHNQualityTeam@sa.gov.au

Mental Health Services
Telephone: (08) 7425 6100
Email: Health.RRIPUGeneric@sa.gov.au

Country Health Connect — (08) 8393 1833
Kangaroo Island Health Service — (08) 8553 4200
Angaston District Hospital — (08) 8563 8500
Kapunda Hospital — (08) 8566 0200
Kapunda Homes — (08) 8566 2260
Eudunda Hospital — (08) 8581 1404
Eudunda Hostel — (08) 8581 1174
Mount Barker District Soldiers Memorial Hospital — (08) 8393 1777
Gawler Health Service — (08) 8521 2000
Mount Pleasant Hospital — (08) 8568 0000
Southern Fleurieu Health Service — (08) 8552 0500
Tanunda War Memorial Hospital — (08) 8563 2398
Strathalbyn and District Health Service — (08) 8536 5333
Gumeracha District Soldiers Memorial Hospital — (08) 8209 9200

BreastScreen SA

Telephone: 13 20 50
Email: HelloBSSA@sa.gov.au
Online form: https://www.breastscreen.sa.gov.au/contact-us

Deaf, hearing impaired or speech impaired

TTY users: 133 677 then ask for 13 20 50
Speak and Listen users: 1300 555 727 then ask for 13 20 50

Central Adelaide Local Health Network (CALHN)

Telephone: (08) 7074 1377
Email: HealthCALHNConsumerExperience@sa.gov.au

Royal Adelaide Hospital
Hampstead Rehabilitation Centre
The Queen Elizabeth Hospital
CALHN Mental Health Directorate
St Margaret’s Rehabilitation Centre

Department for Health and Wellbeing

The Department of Health and Wellbeing oversees matters in relation to SA Health portfolio wide issues or initiatives such policies, planning, service planning and programs, ageing, mental health strategies, Human Resources, infrastructure commitments and procurement. Complaints or feedback relating to individual care or treatment should be directed to the relevant Local Health Network/ or health site.

Telephone: (08) 8226 0795
Email: HealthCE@sa.gov.au

This email account is monitored by the Corporate Correspondence and Reporting Team South Australia (SA Health) during business hours Monday to Friday.

If you are writing to the Chief Executive Department for Health and Wellbeing, on behalf of, or in relation to treatment/s an Authority to Release Personal Information (DOCX 154KB) may be required.

Where the issues, matter or information provided is just for noting or no action has been requested it will be provided to the relevant health division in the department or LHN/SAAS for noting and appropriate consideration.

Drug and Alcohol Services (DASSA)

Telephone: 1300 131 340
Email: HealthDASSAGeneral@sa.gov.au

Eyre and Far North Local Health Network

Telephone: 0401 772 141
Email: Health.EFNConsumerFeedback@sa.gov.au

Amata Family Wellbeing Centre
Ceduna Hospital and Health Service
Cleve Hospital and Crestview Hostel
Coober Pedy Hospital
Country Health Connect
Cowell Hospital and Franklin Harbour Village Hostel
Cummins and District Memorial Hospital and Miroma Place Hostel
Elliston Hospital and Pines Hostel
Kimba Hospital and Pioneer Village Hostel
Lock Health Centre
Mental Health Services
Mid Eyre Medical Practice Kimba
Oodnadatta Health Service
Port Lincoln Hospital and Health Service
Streaky Bay Hospital and Elmhaven Hostel
Tumby Bay Hospital and Uringa Hostel
Wudinna Hospital and Trudinger Residence

Flinders and Upper North Local Health Network

Telephone: (08) 8668 7583
Email: Health.FUNOCEOCorrespondence@sa.gov.au
Online form: FUNLHN Online Consumer Feedback Form

Country Health Connect
Hawker Memorial Hospital
Leigh Creek Health Services
Port Augusta Hospital and Regional Health Service
Quorn Health Service
Mental Health Services
Roxby Downs Health Service
Whyalla Hospital and Health Service

Limestone Coast Local Health Network

Telephone: (08) 8721 1200
Email: Health.LimestoneCoast@sa.gov.au

Mount Gambier and District Health Service
Bordertown Memorial Hospital and Residential Aged Care
Country Health Connect: Mount Gambier, Millicent, Naracoorte, Lucindale, Keith and Bordertown
Kingston Multi-Purpose Service
Millicent and Districts Hospital and Health Service and Residential Aged Care
Naracoorte Health Service and Residential Aged Care
Penola Multi-Purpose Service

Northern Adelaide Local Health Network (NALHN)

Telephone: 1300 013 988
Email: NALHNCAS@sa.gov.au

Lyell McEwin Hospital
Modbury Hospital
Aboriginal Health Services
GP Plus
Northern Mental Health Services

Riverland Mallee Coorong Local Health Network (RMCLHN)

Telephone: (08) 8580 2400
Email: Health.RMCConsumers@sa.gov.au

Barmera Health Service
Country Health Connect
Karoonda and Districts Soldiers Memorial Hospital
Lameroo District Health Service
Loxton Hospital Complex
Mannum District Hospital
Meningie and Districts Hospital and Health Services
Murray Bridge Soldiers Memorial Hospital
Pinnaroo Soldiers Memorial Hospital
Renmark Paringa District Hospital
Riverland General Hospital (located in Berri)
Tailem Bend District Hospital
Waikerie Health Service

SA Ambulance Service (SAAS)

Telephone: 1300 136 272
Email: healthsaascustomerfeedback@sa.gov.au

SA Dental Service (SADS)

Telephone: (08) 7117 0052
Email: SADSPublic@sa.gov.au

SA Pathology

Telephone: 0435 161 302
Email: Health.SAPathConsumerfeedback@sa.gov.au

Southern Adelaide Local Health Network (SALHN)

Telephone: (08) 8204 5433
Email: HealthSALHNConsumerAdvisory@sa.gov.au

Flinders Medical Centre
Noarlunga Hospital
Repat Health Precinct
Mental Health Services
Intermediate Care Services & Aboriginal Health

Women's and Children's Health Network (WCHN)

Telephone: (08) 8161 6710
Email: HealthWCHNConsumerFeedback@sa.gov.au

Women’s and Children’s Hospital
Child and Family Health Service (CaFHS)
Child and Adolescent Mental Health (CAMHS)
Youth Women’s Safety and Wellbeing Services

Yorke and Northern Local Health Network

Telephone: 1800 749 188
Email: Health.YNLHNConsumerFeedback@sa.gov.au

Balaklava Soldiers Memorial Hospital
Booleroo Centre and Districts Hospital and Health Services
Booleroo Medical Centre
Burra Hospital
Central Yorke Peninsula (Maitland) Hospital
Clare Hospital
Crystal Brook and District Hospital
Gladstone Health Centre
Jamestown Hospital and Health Service
Laura District Hospital
Melaleuca Court Nursing Home (Minalton)
Wallaroo Hospital and Health Service
Orroroo and District Health Service
Peterborough Soldiers Memorial Hospital
Port Broughton and District Hospital and Health Service
Port Pirie Regional Health Service
Riverton District Soldiers Memorial Hospital
Snowtown Hospital
Southern Yorke Peninsula (Yorketown) Health Services
Yorke and Northern Country Health Connect
Yorke and Northern Mental Health Services

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Last updated: 11 Sep. 2024