Your Rights and Responsibilities (English)
Download document
PDF 1.09 MB
Your right to information, to decide about your care, to consent to treatment, to receive appropriate care and for confidentiality
Mount Gambier and Districts Health Service
Contact details
For all emergencies phone 000
Postal address: PO Box 267 Mount Gambier SA 5290
Email: Health.LimestoneCoast@sa.gov.au
Mount Gambier and Districts Health Service is part of the Limestone Coast Local Health Network. We provide acute services ranging from in-hospital care by local general practitioners to specialist surgical, obstetric, paediatric and anaesthetic services delivered by medical consultants.
Accident and emergency services
When you arrive at the Mount Gambier and Districts Health Service accident and emergency, you will be seen by the resident medical officer to collect information and assess your illness or injury.
It is important that in a medical emergency, you do not ‘self present’ to hospital. SA Ambulance Service emergency medical dispatch support officers can provide advanced first-aid advice over the phone while an ambulance is on its way to you.
Cost for this service is according to health insurance status. Public patients are free.
Visiting hours
Visitors play an important part in any patient’s stay. See the visit our health service page for detailed information on times and requirements.
COVID-19
- Follow us on Facebook at https://www.facebook.com/LimestoneCoastLHN
- visit www.sahealth.sa.gov.au/COVID-19 or follow SA Health on Facebook at www.facebook.com/sahealth
- visit the Australian Government website at www.australia.gov.au or telephone the Coronavirus Health Information Line on 1800 020 080
Car parking
Parking is available at the front of the hospital. Additional spaces are available on Allison Street with a pathway leading to the buildings.
Disabled access
The building is wheelchair accessible and there are toilets for people with disability. Please ask at Reception.
Patient entertainment
Bedside computers have now been installed and are fully operational for patient entertainment in 12 hospitals including the Mount Gambier District Health Service.
The bedside entertainment services are provided by Telstra and give patients access to a number of different entertainment options on a pre-paid basis.
For information on the bedside entertainment package options please go to our bedside entertainment page.
Public Wi-Fi
People who visit a number of SA Health sites will now have access to free Wi-Fi. For more information, go to the Public Wi-Fi page.
Surgeons and Specialists
We work with a number of specialists who provide surgical and medical services at Mount Gambier and District Health Service. The Mount Gambier and District Health Service Surgeons and Specialists List provides information about each specialist, including an indication of procedures performed, referral information, and the location of their consulting rooms. The list is split into resident and visiting specialists. All consultations occur at the Mount Gambier and District Hospital Consulting Rooms unless notified otherwise.
MGDHS Consulting Rooms
- Open hours: Monday to Friday from 8:30 am to 4:30 pm
- Phone: (08) 8721 1245
Information about surgeons can be found on the Royal Australasian College of Surgeons website ‘Find a Surgeon’ directory. The listing includes surgeons who meet the requirements of the College’s Continuing Professional Development program and have opted to be on the list.
Mount Gambier & Districts Health Service – Service Plan (2022-2027)
The Mount Gambier and Districts Health Service Service Plan (2022-2027) reflects the overarching future plan for health service provision for the Mount Gambier and Districts Health Service for the next five years.
The Service Plan identifies a range of service initiatives which will support the provision of safe, quality services closer to home. Specific service priority areas identified within the plan include increasing specialisation, expanding access to allied health and community services, enhancing emergency and mental health care, cultivating excellence in paediatric care, strengthening care of older persons, and improving continuity of maternity services.
The Mount Gambier and Districts Health Service Service Plan (2022-2027) Summary is also available for a brief overview of the details.
SA Health's electronic medical record - Sunrise EMR & PAS
The electronic medical record (EMR) used in South Australia is called Sunrise EMR & PAS. It is a state-based electronic medical record that replaces the need for paper-based documentation and provides a consistent and complete electronic medical record for patients across SA Health hospitals and health services where it has been activated.
Clinicians at Mount Gambier and Districts Health Service use the EMR to document all aspects of patient care. For more information about the EMR and training requirements for clinicians, visit the SA Health website at www.sahealth.sa.gov.au/sunrise.